Booking Conditions


Booking Terms and Conditions:

1. No booking may be re-assigned except with the written acceptance of the central booking office.

2.  Check out time is 10:00am and Check in from 12 noon.

4. The management reserves the right to release rooms on non-arrival of guests after 1700 HRS unless prior notification is received of planned late arrival.

5. Full payment is required prior to final confirmation of the reservation unless credit facilities have been pre approved. Failing which, the right is reserved to cancel reservations.

6. Room rates do not include charges for room service, laundry, beverages, gift shop items or lunch boxes. Guests are requested to settle their accounts for such items with the Lodge / Camp.

7. As National Reserve or Park Authorities require proof of Kenya Residency, clients are advised to travel with the necessary identification to establish their residential status.

9. Ashnil Hotels Ltd accepts no responsibility or liability for any loss, damage or injury to person(s) whether fatal or otherwise, or to their personal effects arising from any cause whatsoever. It is expected that guests have their own insurance cover against any risks associated with local / overseas travel.

 

Cancellation and No-Shows:

Reservations that are cancelled, reduced in length of stay or reduced in numbers are subject to cancellation and no show fees as follows:

0 – 7 days 100%

8 – 12 days 50%

13 – 35 days 25%

In all cases, notification of cancellation or amendments will only be accepted when received in writing.

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